• What are the payment terms?
    At the time of booking, a deposit of EUR 500 is charged. Remainder to be settled 30 days before arrival.
  • What is the cancellation policy?
    When cancelling up to 3 months before arrival, 50% of the deposit will be refunded. Cancellations between 90 and 30 days before arrival: no deposit refund. calcellation within 30 days before arrival: no refunds.
  • When is my safety deposit refunded?
    Within one week of a control check.
  • Is bedlinnen being provided?
    Bedlinnen and towels are to be arranged by the guest. Downs are available.
  • Where can I pick up the keys?
    The keys are stored in a safety box. You'll receive access codes within days before arrival.
  • How about cleaning?
    We are hoping this will be done by the guest. if not, do get in touch, we'll find a solution.
  • There's 5 of us - surely this would work?
    Alas, no. At no time can there be over 4 people in the flat. This means - no visitors either.